Complaints

It can always happen that something does not go exactly as planned. We recommend that you first make complaints known to us by emailing contact@cleanlyproducts.euIf this does not lead to a solution, it is possible to submit your dispute for mediation through WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil. 

Consumers in the EU can also submit complaints through the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not being handled elsewhere, you are free to submit your complaint through the European Union platform.